Customers who receive defected or incorrect items must contact us via our messenger (pink bubble at the bottom right corner) within 7 days upon receiving the item. The proof of defect will be verified by Bee My Deer DIY to be eligible. Once we have checked and confirmed the condition of the items, customers will receive their refund in the form of gift voucher within 7 days. The gift voucher is valid for 30 days from the day issued. If the items have been used or damaged by the customer, there will not be any refund.
Return & Refund Policy